At the hotel

Here you have some practise for this typical situation. If you want to see a model of conversation, here you have for the reservation, the check-in and the check-out and you have some practice at the bottom; click here.
But if you prefer images, here you have some videos:

• http://www.youtube.com/watch?v=lZJPOd1sGqM
• http://www.youtube.com/watch?v=A5MXfq9rtm4

I hope this will be helpful for you. See you in class.